Individuals who need a COVID-19 test and who meet the criteria can book appointments at our drive-up COVID-19 Testing Centre online.
IMPORTANT: The COVID-19 testing clinic is located outside of the Hub. The testing service takes place in your car outside the West entrance. There is NO access inside the building for clients of the testing clinic. Only those who meet the criteria below to receive a PCR test are accepted. Please plan accordingly.
Online scheduling is available through a website and booking app. Instructions for accessing the system are available further down this page, by clicking here.
Those who cannot access the Internet can book an appointment by phone at 613-288-5353. Note that there are a limited number of appointments available at this phone number, and it should only be used by people who do not have access to the Internet. This is NOT an information line.
Residents are reminded to adhere to the provincial criteria for testing. People, aged 6 months and up, should only seek testing at assessment centres if:
1. They have symptoms and they are part of one of the following groups:
- Patient-facing healthcare workers
- Staff, volunteers, residents/inpatients, essential care providers, and visitors in highest risk settings (Highest risk settings include: hospital (including complex continuing care facilities and paramedic services) and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices and correctional institutions)
- Household members of workers in highest risk settings
- Temporary Foreign Workers in congregate living settings
- Patients seeking emergency medical care, at the discretion of the treating clinician (Ottawa’s emergency departments apply the same criteria to those in the general public with symptoms or exposures who do not require admission to hospital, and therefore these individuals will not be tested. It is important that hospital emergency departments continue to focus their resources on emergency illnesses and injuries.)
- New: someone at higher-risk for severe COVID-19 who would be eligible for outpatient treatment (treatment outside hospital) following an assessment and positive test
- Pregnant people
- People who are underhoused or homeless
- First responders, including fire, police and paramedics
- Elementary and secondary students and education staff who have received a PCR self-collection kit through their school
2. Whether they have symptoms or not, they are part of one of the following groups:
- From First Nation, Inuit, and Métis communities and individuals travelling into these
- communities for work
- On admission/transfer to or from hospital or congregate living setting
- Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit
- Individuals, and one accompanying caregiver, with written prior approval for out-ofcountry medical services from the General Manager, OHIP
- Asymptomatic testing in hospital long-term care, retirement homes, and other congregate living settings and institutions as per provincial guidance and/or Directives, or as directed by public health units
*Please refer to Ottawa Public Health guidelines for the latest details.
IMPORTANT: If you do not meet one of these criteria, you will not be tested.
*If you have chest pain or are progressively getting worse, please go to the nearest Emergency Department.
Thank you to the community for your patience as we work diligently to keep our community safe – we are doing everything we can to better serve you during these times.
Testing Centre's locations and opening hours
A drive-up testing centre will be offered at the Orléans Health Hub, located at 2225, Mer Bleue Road. The entrance is off Mer-Bleue, there is no access from Brian Coburn Boulevard.
The clinic is located outside the West entrance of the building. Follow signs on-site.
Please note that there is NO access to the inside of the building for clients of the testing centre. Please plan accordingly.
This clinic is managed by Hôpital Montfort and is open Monday to Friday from 8 a.m. to 4 p.m (last appointment at 3:30 PM).
How it works
It is important that you do not eat, drink, brush your teeth or smoke 30 minutes before your appointment.
When you arrive on-site for your appoitnment, please follow signage and park in the designated spots for the clinic, outside the West entrance.
Stay in your car.
A test administrator will come see you with a Do-It-Yourself test kit which contains instructions and everything you need to do the test yourself.
The tests are mostly self-administered, in your car. Some exceptions may apply, such as young children or people with disabilities who need assistance to administer the test correctly. In these cases, the test administrator will perform the swab.
Persons who do not come by car will also be able to get tested. An outdoor, covered, waiting area is available. Please wait outside the West entrance and the test administrator will come see you.
Once you have completed your test and handed it back to the test administrator, it will be sent to the lab for analysis.
Once your test results are available, you can view them on the Montfort Patient Portal or on the provincial site. Instructions on how to retrieve your results will be included in your kit. The wait time to receive your results varies depending on lab capacity.
Other Testing Options
To find out more about all the COVID-19 testing centres in Ottawa, visit http://OttawaPublicHealth.ca/CovidTesting.
How far in advance do you take bookings?
Appointments can be made 3 days in advance for tests.
How long is the appointment?
Please do not eat or drink 30 minutes prior to your appointment. The average length of time of your appointment will be around 10 to 15 minutes, depending on if your visit is scheduled as an individual or as a family. Please ensure you arrive on-time. While we aim to respect your appointment time, there may be some delays. We ask for your patience as these unexpected delays may occur.
Who can get tested?
To be eligible for a test, you must meet one of the criteria listed at the top of this page.
How does the clinic work?
Individuals with scheduled appointments are advised to wait for a staff member outside the West Entrance. Do-It-Yourself Test Kit will be distributed, the individual will swab themselves and the kit will then be sent to a lab. There is no access through North Entrance. There are designated parking spots and an outdoor waiting area available.
Where can I get tested before an international trip?
Travellers who need a COVID-19 negative result prior to boarding a plane CANNOT get tested at our Testing Centre. There are many private clinics now offering this service for a fee.
What if I want to cancel my appointment?
Open the Convey app or the booking website, go to “My appointments” in the menu, click on your appointment, and click cancel.
What if I booked the wrong time or chose the wrong clinic by accident?
You are able to cancel your appointment in the booking website, and book another one with the correct time or site.
Can I make appointments for my family, or is the appointment just for me?
If you and your family members need to get tested, you are able to make up to six appointment on the same day and under the same name. Children aged 6 months to 15 years inclusively and who have to get tested must be registered under the name of an adult responsible for this child.
What if I am unable to access the internet to book my appointment?
If you do not have internet access, please call 613-288-5353 for assistance. Please note that there is a limited amount of bookings through this phone number.
Can I use this online booking website for all of the COVID-19 sites in Ottawa?
No, this specific website is for the Testing Centre run by Montfort. Appointments for the other COVID-19 testing sites in Ottawa are made through their online booking system.
You must fill out forms prior to your appointment.
Access via West Entrance. There is no access through North Entrance. There are designated parking spots and an outdoor waiting area available.